Receives email advise of incoming shipment from MERCHANT 24 hours prior to actual transfer of the stocks to BLITZ LOGISTICS facility

Merchant

• ASN
• Delivery Receipt
• PO

Inspects truck unit upon arrival at BLITZ LOGISTICS facility:

• Qualification of trucks are inspected using VQIC, to ensure it complies with safety and quality standard of both MERCHANT and BLITZ LOGISTICS
• If didn’t pass the VQIC, reports to ECOM Lead for disposition
• If with identified truck seal tampering, takes pictures of the truck seal, creates Incident Report, then reports to ECOM Lead for disposition
• If didn’t pass the VQIC, holds unloading of stocks and prepares Incident Report for sending to Merchant

ECOM Operations Specialist

• VQIC
• Incident Report

Checks the completeness of the Inbound Documents:

• If incomplete, reports to ECOM Lead for reporting to the Merchant for provision of the lacking documents

ECOM Operations Specialist

• Delivery Receipt
• PO
• Packing List
• Load Manifest per Truck

Calls out the trucker to unload and takes picture of the truck and stocks

ECOM Operations Specialist

- - -

Unloads the stocks from the truck and sorts the unloaded stocks in the inbound staging area:

• Uses RTS for the main box and forwards RTS to ECOM Lead:

  • Details needed in the RTS:

    • DR and/or PO reference
    • Truck details
    • Box and/or Piece Quantity

ECOM Operations Specialist

Receiving Tally Sheet (RTS)

Opens the main boxes, check and validates each SKU then creates Inbound Tally Sheet:

• Conducts 100% checking per SKU during inbound receiving
• Attaches pallet ID per item
• Creates Incident Report (IR) for the identified non-conformity - including damages and discrepancies upon receipt of the items - then sends to MERCHANT within 24 hours upon receiving
• Separate Damage Stocks received for QI (QI stocks are moved to QI zone c/o IM team after inbound)

ECOM Operations Specialist

Receiving Tally Sheet (RTS)

Put-away the stocks to its designated shelves and ensure to update the SOH monitoring file on the location of per item

• ECOM Operations Specialist
• ECOM Lead

Receiving Tally Sheet (RTS)

Registers in Inbound Monitoring Sheet:

• If new SKU, requests for Material Maintenance from the merchant

ECOM Lead

Inbound Monitoring Sheet

Sends Inbound Receiving Report and SOH to MERCHANT:

Inbound Report sending via email is within 24 hours upon receiving

Daily SOH Report sending via email is every 11AM.

ECOM Lead

• Email
• Inbound Monitoring Sheet